Scope & Digital Delivery
This policy applies to approved sponsored articles and timed advertising placements. These are digital services; no physical products are shipped or returned. Read your accepted quote and invoice together with this policy. Booking-specific scope, delivery dates and any taxes are agreed before payment. Current indicative pricing is listed in our rate card; the accepted invoice determines the refund amounts for your booking.
Refund / Cancellation Policy
Cancellation before work begins receives a full refund. Your accepted quote and invoice record the price, separate writing and publication fees where applicable, and cancellation terms for your booking. Later rate-card, website price or policy changes do not change an already agreed booking. Applicable statutory rights are not limited.
Article Cancellations
Advertiser-supplied articles receive a full refund if cancelled before publication. For articles we write, the accepted quote and invoice separately identify the writing and publication fees. Once the first draft is delivered, the writing fee is retained and the publication fee is refunded if cancelled before publication. If we cannot publish the booked article, the article booking receives a full refund. Published articles are not refundable simply because traffic, clicks or enquiries fall below expectations.
Timed Placement Cancellations
Cancellation before a timed placement starts receives a full refund. If we cannot deliver the agreed placement, we offer an extension by agreement or a proportional refund for the undelivered period. Any booking-specific conditions for removal following a breach of our editorial or advertising rules are confirmed before payment.
Requesting a Refund
Email our advertising team with your invoice number to request cancellation or a refund. Approved refunds are initiated within seven business days through the original payment method. Your payment provider may take additional time to process the refund.
Payment Availability
Online checkout is not currently available. Do not send payment until we have approved your booking and confirmed the payment method in writing. An enquiry is not a confirmed booking. No minimum impressions, clicks, sales or search rankings are promised.
Last updated 26 October 2026. The price and terms accepted for an existing booking are not changed by later website or rate-card updates.